Right of withdrawal

Exclusion or Premature Expiry of the Right of Withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, took possession of the goods. To exercise your right of withdrawal, you must inform us, Luisa & Stefano Razeto TeamRazzo GbR, represented by the managing directors Luisa & Stefano Razeto, Emsdetter Str. 10, 48268 Greven, telephone: 00494783848, email: info@teamrazzo.com, of your decision to withdraw from this contract by means of a clear statement (e.g., a letter sent by post or email). You can use the attached sample withdrawal form for this purpose, but this is not mandatory.

To meet the withdrawal deadline, it is sufficient for you to send your notification of exercising your right of withdrawal before the withdrawal period expires.

Consequences of Withdrawal

If you withdraw from this contract, we shall reimburse you for all payments we have received from you, including delivery costs (with the exception of additional costs resulting from your choice of a type of delivery other than the cheapest standard delivery offered by us), without delay and at the latest within fourteen days of the day on which we receive notification of your withdrawal from this contract. , we will use the same means of payment for this refund as you used for the original transaction, unless expressly agreed otherwise with you; in no event will you be charged for this refund. We may refuse to refund until we have received the goods back or until you have provided proof that you have returned the goods, whichever is earlier. You must return or hand over the goods to us immediately and in any case no later than fourteen days from the date on which you notify us of the cancellation of this contract. The deadline is met if you send the goods before the expiry of the fourteen-day period. You shall bear the direct costs of returning the goods. You shall only be liable for any loss in value of the goods if this loss in value is attributable to handling of the goods that is not necessary for testing their condition, properties, and functionality.

The right of withdrawal does not apply to the following contracts:

• Contracts for the delivery of goods that are not prefabricated and for the manufacture of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer.

• Contracts for the delivery of goods that can spoil quickly or whose expiration date would be quickly exceeded.

• Contracts for the delivery of sealed goods that are not suitable for return for reasons of health protection or hygiene if their seal has been removed after delivery.

• Contracts for the delivery of goods if, due to their nature, they have been inseparably mixed with other goods after delivery.

• Contracts for the delivery of alcoholic beverages, the price of which was agreed upon at the time of conclusion of the contract, but which can be delivered at the earliest 30 days after conclusion of the contract and whose current value depends on fluctuations in the market over which the entrepreneur has no influence.

• Contracts for the delivery of audio or video recordings or computer software in sealed packaging if the seal has been removed after delivery.

• Contracts for the delivery of newspapers, magazines, or illustrated magazines, with the exception of subscription contracts.

• Contracts for the delivery of goods whose price depends on fluctuations in the financial market over which the entrepreneur has no influence and which may occur within the withdrawal period.

The right of withdrawal expires in the case of a contract for the delivery of digital content that is not stored on a physical data carrier if we have begun to execute the contract after you a) expressly agreed that we may begin executing the contract before the expiry of the withdrawal period, and b) confirmed your knowledge that by agreeing to the commencement of the execution of the contract, you lose your right of withdrawal.

Sample Withdrawal Form

(If you wish to withdraw the contract, please complete and return this form).

Luisa & Stefano Razeto TeamRazzo GbR, E-mail-address: info@teamrazzo.com

I/we (*) hereby withdraw from the contract concluded by me/us (*) for

the purchase of the following goods (*)/provision of the following service (*)

______________________________________________________

Ordered on (*) ____________ / received on (*) _________________

_______________________________________________________

Name of the consumer(s)

_______________________________________________________

Address of consumer(s)

_______________________________________________________

Signature of the consumer(s) (only in case of paper communication)

_________________________

Date

(*) Delete where inapplicable.

München, den 20.01.2026 Recht 24/7 Schröder Rechtsanwaltsgesellschaft mbH